Who Operates This Service
The Decision Pattern is a product of Varenya Z Pvt. Ltd. This policy covers The Decision Pattern website, customer accounts, and research reports. Other VarenyaZ products, including Global Intelligence Catalyst, have their own product terms and notices.
Information We Collect
- Account, organization, and profile information such as name, email address, and assigned access.
- Business records, report questions, files, assumptions, and other information you choose to submit.
- Orders, invoices, payment status, and transaction references needed to administer purchases. Payment providers may collect payment details directly.
- Support messages and communications you send to us.
- Technical and usage information such as device, browser, session, diagnostic, and security events.
How We Use Information
- Provide accounts, research generation, downloads, and requested support.
- Process orders, communicate about delivery, and maintain billing records.
- Protect the service, investigate errors or misuse, and improve reliability.
- Meet applicable legal, tax, accounting, and contractual requirements.
Research Inputs
We process the information you submit to produce the report you request. Please provide only information you are authorized to use and avoid including unnecessary personal information in prompts or uploaded records.
Service Providers and Sharing
We use providers that support hosting, authentication, payment processing, email, customer support, analytics, and report generation. They receive information needed for their assigned service. We may also disclose information when required by law, to protect the service or its users, or as part of a lawful business transaction. See our Service Providers page for more information.
Retention and Security
We retain information while it is needed to provide the service, maintain your account and purchase records, resolve disputes, and meet legal obligations. Retention varies by data type and applicable requirements. We use administrative, technical, and organizational safeguards, but no online service can promise absolute security.
Your Choices and Rights
- Request access to, correction of, export of, or deletion of your personal information, subject to applicable law and necessary records.
- Change account information where the product provides controls.
- Unsubscribe from optional marketing communications using the message controls.
- Manage browser cookies and use region-specific rights where applicable.
International Processing
Our service providers may process information in countries other than yours. Where applicable law requires it, we use appropriate measures for cross-border processing.
Updates and Contact
We may update this policy as the product and legal requirements change. The date above identifies the current version. For a privacy question or request, contact [email protected] or use our contact page. We may need to verify your identity before fulfilling a request.