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The Decision Pattern

Data Processing Addendum

An overview of the terms for handling personal information on behalf of customers.

Last updated

What This Covers

The Data Processing Addendum (DPA) covers personal information handled on behalf of customers. It sets out responsibilities for:

  • Following customer instructions for processing information.
  • Keeping information confidential.
  • Applying security measures.
  • Managing service providers that process information on our behalf.

Processing Across Countries

Our service providers may process information in countries other than yours. Where required by applicable law, we apply contractual and other safeguards for those transfers.

Privacy Requests and Support

The DPA covers assistance with privacy requests, support when a data security incident occurs, and cooperation with audits.

For a privacy question or a request to access, correct, or delete your information, contact us using the links below.